Contact the Housing Office

Contact information and opening hours

Contact details
email: Please use our contact form
Tel +31 (0)71 527 53 30
Fax +31 (0)71 514 26 85

Mailing address 
Leiden University
Housing office
postbus 9500
2300 RA Leiden
The Netherlands

Location Leiden

Visiting address
Leiden University
Kaiserstraat 25
2311 GN Leiden (see location on map)

How to get there
Leave the train station via the front exit. Keep going straight at Stationsweg. Turn directly right after you have crossed the second bridge. Follow the Prinsessenkade, which will turn into Kort Rapenburg and after about 50 meters will turn into Rapenburg. Continue straight until Rapenburg turns into the Kaiserstraat. The Plexus is signposted and is located on your right.

Please bear in mind that there is no storage space at our offices for your luggage, and we advise you to keep it with you at all times when signing your contract. At Central Station Leiden and The Hague there is a possibility to storage your luggage in a safe-deposit box.

Visiting hours
Tuesday 9.00 - 11.00
Wednesday 15.00 - 17.00
Thursday 15.00 - 17.00

Outside these hours the Housing Office is available by appointment only.

Location The Hague

Visiting address
Leiden University - Campus The Hague
Schouwburgstraat 2
2511 VA The Hague (see location on map)
How to get there

Campus The Hague is a 3 minute walk from the train station Den Haag Centraal.

  • Leave the train station via the exit on the north western corner, so that you are on the Rijnstraat (ground floor tram departures).

  • At Rijnstraat, walk towards Bezuidenhoutseweg.

  • Turn left into the Bezuidenhoutseweg.

  • Continue on to the Herengracht.

  • At the end of the Herengracht turn right into Bleijenburg.

  • At the end of this road you will find the Campus The Hague at Schouwburgstraat 2.

Visiting hours

Tuesday 14.00-16:30 hrs
Thursday 09.30-12.00 hrs

Outside these hours the Housing Office is available by appointment only.



DUWO is the caretaker of your accommodation.

- If you have questions and repair requests for, or complaints about DUWO Leiden or DUWO The Hague, please fill out the contact form on their website or call 0900-2353896 (local rate) (Mo-Fr 8.30-17.00).

- For further information on repair requests, please visit DUWOs website with specific contact details.

- For emergencies regarding your accommodation outside office hours/during the weekend, please call 071-7601365 (DUWO Leiden) or 015-2516700 (DUWO The Hague).


BRES is an association for tenants in Leiden whose caretaker is DUWO Leiden. BRES can help you if you have a complaint about DUWO Leiden. Please call 071 4077630 or send an email to

For more information you can visit their website.

Last Modified: 02-11-2016